WellEz On-Demand provides clients with a combination of support tools, including
automated support ticket generation, remote login by WellEz technicians, on-line chat
and phone support. Using remote login capability, WellEz technicians are able to view
your computer and interactively respond to issues and questions immediately.
WellEz On-Demand means 24/7/365 support
WellEz On-Demand logs and tracks support requests to ensure the highest quality of
responsiveness. Extending the value of using the WellEz.NET reporting solution, WellEz
On-Demand includes monthly reports that itemize support requests and resolutions. The
service also includes recommendations for additional steps that can be taken to add value
to the WellEz reporting system.
Contact WellEz today to find out more about the WellEz On-Demand support program.